Cookie Policy
Effective 1 January 2026 · Version 2.0
Welcome, and thank you for taking a moment to understand how Seekers & Keepers uses cookies and similar technologies across our website and applications. We believe discretion begins with clarity, so this policy sets out — in plain, honest language — what these small files do, why we rely on them, and how you remain firmly in control of your experience. This is a demonstration document prepared for testing purposes and does not constitute legal advice.
1. What Cookies Actually Are
A cookie is a small text file placed on your device when you visit a site. It allows a page to recognise your device on return, remember your choices, and keep your session secure. We also use comparable technologies such as pixels, local storage, and device identifiers; throughout this policy, the word "cookies" is used to describe all of them for the sake of simplicity.
2. The Categories We Rely Upon
Not every cookie serves the same purpose. To help you weigh your choices, we organise the cookies we use into four straightforward categories:
- Strictly necessary — these keep you signed in, protect your account, and allow core features such as secure messaging and age verification to function. They cannot be switched off within our tools.
- Preferences — these remember the choices that make the platform feel like your own, including your region, language, and display settings.
- Performance and analytics — these help us understand which pages are favoured, where visitors encounter friction, and how we might refine the experience.
- Personalisation and marketing — these allow us to tailor featured profiles, editorial content, and relevant offers, and to measure whether our campaigns are welcome and effective.
Strictly necessary cookies are always active because the platform simply cannot operate securely without them. Every other category is optional and rests entirely on the consent you choose to give.
Managing Your Preferences
3. Our Consent Tool
When you first arrive, you are greeted by our consent banner, which invites you to accept, decline, or fine-tune the optional categories described above. Your decision is honoured immediately and remembered for future visits. You may revisit and revise these settings at any time through the "Cookie Preferences" link in the footer of every page — there is no penalty for changing your mind, and you are welcome to do so as often as you wish.
4. Controls Within Your Browser and Device
Beyond our own tool, your browser and device offer their own layer of control. Most allow you to review stored cookies, block particular types, or clear them altogether. Please bear in mind that disabling strictly necessary cookies may prevent you from signing in or using secure features.
- Adjust cookie settings within your browser's privacy or security menu.
- Enable private or incognito browsing to limit what is retained after a session.
- Reset or limit advertising identifiers within your mobile device settings.
- Use recognised opt-out tools offered by industry bodies to manage interest-based advertising.
We have designed our platform so that declining optional cookies never diminishes your dignity or your access to essential services. You will always be able to browse, connect, and manage your account with confidence.
Third Parties, Retention & Contact
5. Trusted Third-Party Partners
Some cookies are set by carefully chosen partners who help us deliver a polished, secure, and reliable service. These may include providers of analytics, payment processing, fraud prevention, and content delivery. Each partner is bound by its own privacy commitments, and we share only what is necessary for the service in question.
- Analytics providers help us understand engagement in an aggregated, respectful manner.
- Security and fraud-prevention partners help us keep accounts and payments safe.
- Payment processors handle transactions without exposing your financial details to us directly.
6. How Long Cookies Remain
Cookies are retained only for as long as they are genuinely useful. Session cookies expire the moment you close your browser, while persistent cookies remain for a defined period so that we can remember your preferences on your next visit. Where consent underpins a cookie, we honour it for a limited window before courteously inviting you to confirm your choices again.
7. Updates and Getting in Touch
As our platform evolves and as best practice shifts, we may refine this policy from time to time. When we make a meaningful change, we will update the version and effective date shown above and, where appropriate, invite you to review your preferences afresh. Should you have any questions about how we use cookies, our support and privacy teams would be glad to assist you through the contact channels listed within our Legal Hub.